FAQs

Please call or text if you have questions.  720-251-9955

What are the delivery boundaries?

We offer free delivery of stocked grates in the following towns:  Erie, Brighton, Henderson, Dacono, Longmont, Frederick, Firestone, Arvada, Northglenn, Thornton, Westminster, Broomfield, Reunion, Boulder, Lafayette, Louisville. 

Rush delivery (stocked grates) and delivery to other metro areas is available.  Please inquire for a quote.  Custom grates are limited to the above municipalities. 

What form of payment do you accept?

We will gladly take your personal check, Visa, Mastercard, Discover, or American Express.  Cash is always accepted!

How do I find out what covers I need?

You will need to determine who manufactured your metal window wells.  Instructions and videos can be seen here
If you are still unsure, please send us a photo here.

What is the lead time for delivery/installation?

Metal wells:  In new construction, most grates are available in stock.  If your size is less common, the lead time is usually no more than 10 days.  If your home is in a more established neighborhood, your home may have sizes that are no longer commonly used.  We will need to order them.  Lead time will depend on sizes needed.

Concrete/Custom: As of August 2020, our average lead time is 6-7 weeks.

Why purchase from Flatiron Trading Post/Flatiron Window Well Covers?

Great question!  We are a local, family owned and run business.  Our goal is to make yards safe, meet the people in our community and provide excellent products at a great price.  

We do everything for you!  You don't have to borrow the neighbor's truck or adjust a universal grate.  Send us your info and we take it from there.  Done and Done.  Mark it off your list!  You have enough to do.